If you're having problems placing your order, first check that we accept the payment method you are using. If you are paying with a credit or debit card, check that your card is valid and you have sufficient funds on it.
Please also make sure you have inserted the correct expiration date, security code, and billing address. If you are still unable to complete the transaction, you can also try again using a different browser or device.
Don’t hesitate to Contact Us, we will be happy to assist you.

You can get to us anytime by sending in an email to our team or even call us during the operating hour. We will help to solve your problems instantly.

You will get notified by Evo Optometry through an email sending to your provided email.

Ordering multiple pairs of glasses with different prescriptions is very easy. After you have inserted all your prescription information, simply click ‘Continue shopping’ to continue with the checkout process.
You will then be redirected to the main page where you can choose another pair and insert a different prescription. You can check your cart at any time by simply clicking on the cart icon.
If you need any assistance, don’t hesitate to Contact Us.

Absolutely! We have security measures in place to protect the misuse or alteration of the information under our control. Your information is fully encrypted to ensure complete privacy. For more information about our internet privacy, please read our Privacy Policy.

Upon payment confirmation, we will dispatch your order within 48 hours (except Saturday, Sunday and Public Holidays) and you will receive it around a 4-5 business day. If there is storage, we will contact you and update the delivery date for you. Generally, it will have an additional 2 weeks.

Once your order dispatched, we will send a tracking number to your email address. If you are member, just login My Account and check it at order history for shipping status.

No worry. Send your Order ID by email to us or WhatsApp (+6011-16180988) to us. Please state that you come from our website. We will get back you the status with a short time.

Please read our Return Policy is listed in Website Terms & Conditions Of Use.

Your returned item(s) must be in the same condition as it was received and must be adequately packed to ensure safe shipping. Making sure it is in a state that it can be sold again and that the original package is intact. Your returned item(s) will be rejected if your item(s) did not meet the requirements of Evo Optometry’s Return Policy. Please click here to read the Evo Optometry Website Terms & Conditions Of Use.

As long as your package hasn't been shipped from our warehouse you can cancel your order by contacting us via email, WhatsApp (+6011-16180988) or via chat.

The tracking site is not updated on a real-time basis, thus showing an error when tracking the parcel. The site needs time to be updated, so please check your tracking number again after 1-2 days. If your number still isn't working after 24-48 hours then contact our customer service team and they will assist you directly.

While most of our eyeglasses and sunglasses will arrive ready to wear, we suggest that once received you have them adjusted to your face by an optician for optimal fit and comfort. This service is offered at most eyewear stores for FREE.

We have compiled the key points for purchasing a pair of glasses for you in the following check list.

1. Frame and color which harmonize with your face shape
A pair of glasses should underline the natural shape of your face. In addition to color, brand and style, choose a frame which suits your face shape as well as your type. We will show you how it works.

2. The size of the glasses
Just as important as the frame is the size of your glasses which has to match your face.

3. Shortsightedness
Shortsightedness requires lenses which are stronger than those needed when you are farsighted. If you are extremely shortsighted, choose a strong frame which embeds the glass thickness as well as the frame in an optimal way. Plastic frames are particularly well-suited for this purpose. Rimless glasses or glasses with metal frames emphasize the thickness of the glasses and can be inappropriate. If you still don’t want to dispense with thin lenses, try using glasses with a refractive index.

4. Farsightedness
If you are farsighted, you have the advantage that convex lenses are generally narrower. They adapt to the frame in an ideal way, no matter whether you opt for a thick frame or a more delicate one.

5. Allergy
Are you allergic to nickel? If so, it would be best to choose a frame which is made of plastic or titanium.

We guarantee that all our products are the real deal. We also offer a 2 years warranty on all our eyewear and 14 days to return your order in case you are not totally satisfied with the purchase. If you have any questions or concerns regarding any of our products please Contact Us.

We understand that reading your prescription can be tricky if you're not an optician! That's why we've created the following list to make the whole thing simpler.

OD = Right eye
OS = Left eye
SPH = SPHERE power. It indicates the amount of lens power prescribed for nearsightedness (-) or farsightedness (+).
CYL = CYLINDER power - the degree of astigmatism
AXIS = The direction of astigmatism, measured in degrees (1-180)
ADD = Provides the additional magnifying power of reading, progressive and computer lenses. It’s always a positive value
Watch Here:
(https://www.youtube.com/watch?v=3Czh9k8TDgQ)

Yes, we do have a physical stores in Melaka Malaysia. You can absolutely pop into our store to say hi and shop some great deals on your favorite frames.
If you have any questions about this please feel free to Contact Us.

The expiry dates of the contact lenses vary depending on the brand. They usually vary from 2 years to 5 years.

If you have an up to date contact lens prescription this should be enough information to buy your lenses online.

Making sure you have the right prescription is key to having your very best vision. Please use separate prescriptions for contact lenses.

Coloured contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement centre, we can only sell you contact lenses that you are already wearing successfully. Once you have a prescription for coloured contact lenses, visit our website.

Yes, of course, you can. You have to purchase 2 boxes of different prescriptions.

Contact lenses are available for a wide range of prescriptions than ever before so that more and more people can wear them. Your optician will advise you if contact lenses are suitable for you, and will recommend the type you should wear. You’ll also have the opportunity to try out contact lenses before you purchase them, as part of your contact lens consultation. Visit us at our Branches in Melaka and do make an appointment with us by sending an email or WhatsApp (+6011-16180988) us. Please state that you come from our website.

Step 1: Wash your hands with soap, rinse them thoroughly and dry them with a clean towel.

Step 2: Place the contact lens on the palm of your hand; check that it is clean and not torn.

Step 3: Ensure that the contact lens is not inside out (if it is the edges will flare up slightly) and place it on your forefinger (your pointing finger).

Step 4: Insert the lens. Use the forefinger on your opposite hand, hold up your upper eyelid to prevent you from blinking. Use the third finger on the hand in which you have the contact lens to hold down your lower eyelid. Look up and place the contact lens onto the white of your eye. Look downwards to allow the lens to slip into position. Remove your fingers and close your eye momentarily. Your lens should be in place.

Step 1: Make sure the contact lens is in the middle of your eye before trying to remove it. To check the lens is centred cover your other eye. If your vision is blurred, your lens is not in the correct place. Look into a mirror and centre the lens with your finger.

Step 2: Pull down your lower eyelid

Step 3: While you have your eyelid pulled down, place your finger on the bottom edge of your lens and slide it down to the white part of your eye.

Step 4: Squeeze the contact lens gently between your finger and your thumb and remove the contact lens from your eye.

** Helpful Tip: get into the habit of removing your right eye’s lens first. It’ll reduce the chances of mixing up your contact lenses.

Step 1: Place the contact lens in the palm of your hand and apply a few drops of the recommended contact lens solution to the lens. Use your opposite hand’s forefinger (pointing finger) to rub the lens gently on both sides.

Step 2: Rinse the lens thoroughly using plenty of contact lens solution.

Step 3: Fill your lens case with plenty of contact lens solution and place the cleaned and rinsed contact lens in the appropriate compartment. Secure the cap of the lens case and repeat with your other contact lens. Leave your contact lenses in the lens case for at least four hours. Letting it soak in the solution will disinfect the contact lens.

Step 4: After putting your contact lenses back in your eyes, pour the remaining solution out of the lens case. Rinse the lens case with fresh solution and let the inside of the case dry out in the open air.

** Warning: please never use water to clean or store your contact lenses. Water does not have the necessary contents to disinfect your contact lens correctly. In fact, cleaning your contact lenses with water may lead to contamination of your lenses and has been known to cause irreparable harm to the eye. If you wear daily disposables, you do not have to worry about storing your contact lenses as outlined above. However, if you drop your lens or something gets caught in your eye, you may have to clean it in which case you should follow the procedure outlined in Step 1 and 2 above.

The base curve or BC is the back curvature of a contact lens. It’s used to match the curvature of the lens to your eye to provide the best fit and comfort. The lower the number, the steeper the curve of your cornea.

A base curve measurement represents how curved your contact lens is. This measurement affects how a contact lens sits on the front surface of your eye and is quite essential. Changing this value, even by a small amount, can cause blurred vision and discomfort if it’s not suitable for you. If you’re thinking of changing lens type (e.g. from a clear to a coloured contact lens), you will need to have a contact lens fitting with your optician. They will make sure that it’s the right fit for you, even if all the other numbers on your prescription match those of the new lens. There are several factors that your optician will take into consideration and discuss with you before deciding whether a contact lens is suitable for you. Your contact lens material, wearing schedules and contact lens care may be all factor into this.

It depends on how they fit. That’s why most Optician will give you a trial pair to wear for a week or so and then recheck when you try a new brand. He or she needs to ensure that the new fit (in this case, the differing base curvature of the lens) is ok. Switching base curves can mean the contacts could be too curved and pop off easier, or too loose and slide around on your eye. We should add that the lens diameter and, more importantly, the material should also be considered when switching base curves.

Manufacturers often offer one or two base curves for their soft disposable contact lenses. These values will typically range from 8.1-9.0mm and will vary depending on the manufacturer. Different base curves are available because everyone’s eyes are different, and lenses which are comfortable for one person may not be suitable for someone else. When you have an eye test, your Optician will measure the front surface of your eye and select the correct base curve for you. The base curve and contact lens brand will be included on your contact lens prescription.

Diameter or DIA is the distance across the surface of your lens, from edge to edge. Your eye doctor will determine the correct diameter for you during your exam.

Dk, or oxygen permeability, is the rate that oxygen can flow through a contact lens material. Dk/t, or oxygen transmissibility, determines how much oxygen gets through a lens of a particular thickness.

All reusable contact lenses need to be cleaned and disinfected, to prevent infection-causing bacteria and organisms building up on the contact lenses. You will need to rub, rinse and disinfect these lenses with the appropriate solution every day.

No, contacts do not make your eyes worse. This is a common concern because many contact lens wearers are nearsighted children or teenagers whose eyes are still changing. So when they are told they’ve become more nearsighted at their annual eye exams, it’s natural to suspect their myopia progression may be due to wearing contacts. But it’s not unusual for myopia to continue to progress throughout the school years and even into young adulthood — whether or not you wear contact lenses.

Although many brands of contact lenses are approved by the United States Food and Drug Administration (US FDA) for wearing overnight, sleeping in lenses does increase the risk of eye infection by approximately five times. Although newer generation silicone hydrogel lenses, which allow more oxygen through the lens to the eye, have not been found to significantly reduce the risk of infection with overnight wear, they have been shown to reduce the risk of other complications, such as corneal swelling.

Mostly it depends on you. Contact lenses have been popular for decades, and the risk of contact lens-related eye damage is very low if you follow your eye doctor’s advice and recommendations. Still, all contact lenses reduce the amount of oxygen reaching the cornea of the eye and thereby increase the risk of eye problems to some degree. Potentially serious contact lens complications include corneal abrasions, eye infection (including Acanthamoeba keratitis and fungal eye infections), dry eyes and corneal ulcers. Some of these complications can cause permanent vision loss.

It is difficult to recommend the best contact lens for extremely dry eyes, as it will vary from person to person. Typically, contact lenses made from a silicone hydrogel material are useful for people with dry eyes. They contain less water and do not dehydrate on the eye, unlike conventional hydrogel lenses. I would suggest talking to your optician about trialling these. You may find that you are more successful with contact lenses once your optician has found the cause of your dry eye and set up an action plan to resolve it. Your optician may be able to refer you to a specialist if necessary. It is important to bear in mind that some people with extremely dry eye may not be suitable for contact lens wear.

A dry eye becomes uncomfortable. The lens may feel gummy or sticky and your vision will become blurry or hazy. Ideally, with contact lens wear, you should blink approximately every 6 to 8 seconds. This, however, is difficult to do when you are concentrating on your computer, a book or a video game. You may use rewetting drops as often as you need to. You will not become addicted to rewetting drops. The trick to using your rewetting drops is to use them before your eyes become too dry. Once your lens is dry, it attracts deposits and gets dirty. Then most drops won’t help. You will need to remove the lens and rub it with your solution to clean and re-insert it. If your lens moves onto the white of your eye: *Don’t panic *It’s okay to keep the lens in your eye. It may be uncomfortable, but it will not damage your eye. *The lens cannot go behind the eye. *Use rewetting drops frequently. *Always use your lids to push the lens back onto your cornea so that you don’t scratch your cornea.

It is recommended that if you are a soft contact lens wearer, that you put on your lenses before applying your makeup. If you wear gas permeable (GP) lenses, you can put your makeup on first and then apply your lenses. Some mascaras, especially solvent-based products, may lead to irritation of the skin around the eye. Avoid eyelash-extending mascara, which contains fibres that can irritate the eyes. Keep false eyelash cement, perfume, and cologne away from contact lenses as they can cause damage to the lenses. Application of eyeliner along the inside rim of the eyelid, behind the eyelashes, can lead to migration of makeup into the tear film. For this reason, eyeliner should always be placed below the lash line. Always remove your contact lenses before removing makeup.

Glasses are strongly recommended for all contact lens wearers, regardless of your wear or replacement schedule. Glasses not only provide the opportunity to give your eyes a break from contact lens wear, but they may be required should you be unable to wear your contact lenses for any reason (such as a lost contact lens, an eye infection, etc). At minimum, your glasses should allow you to see 20/40 or better, which is the legal requirement to drive in most states. Over-wearing contact lenses can increase your risk for complications from inflammation and/or infection. This is especially true for patients who sleep in their lenses — even those lenses approved for extended or overnight wear. Remember, if your eyes are irritated for any reason, it is recommended that you remove your contact lenses immediately and contact your optometrist for your next steps.

You should avoid wearing your contact lenses if you have conjunctivitis, or any other eye infection. The best advice would be to take a break from wearing them until the infection has fully cleared. Throw away any lenses you wore before the infection, and make sure you don’t re-use anything that touched your eye while you had conjunctivitis. If you continue wearing your lenses, -even for just an evening, you may re-infect your eyes with conjunctivitis. As strange as it may sound, the sooner you stop wearing your lenses, the sooner you can start wearing them again.

Why take the risk? Your monthly lenses should be thrown away 30 days after opening the contact lens blister pack, regardless of how many times you have worn them. Using lenses for longer than recommended can potentially cause an eye infection, irritation while wearing the contact lenses, and blurred vision. If you don’t wear your lenses much, I would suggest speaking to your Optician about daily disposables. These come in packs of 30pcs, so will most likely last you longer. Per pack, they are the more expensive, but better value if you don’t wear lenses that frequently.

Contact lens cases are at the most significant risk of becoming contaminated when stored in humid environments, such as bathrooms. Contact lens cases should also be stored away from toilets, which can generate contaminated spray droplets. A clean, low humidity area is best for storage of your lens case while your lenses are disinfecting.

Although pregnancy has been shown to result in many potential changes affecting the eye, contact lens wear during pregnancy is generally considered safe. One subset of pregnant women, those who have acquired herpes simplex viral infection (HSV) of the eye, may have a mild increase in the risk of recurrence of the condition with contact lens wear. While contact lens wear is generally safe, hormonal changes in pregnancy may lead to an increase in nearsightedness causing blurred vision. In addition, decreased tolerance to contact lens wear has been reported during pregnancy. This may be related to a reported increase in dry eye experienced by pregnant women. Conflicting information exists regarding changes to the shape of the cornea during pregnancy. Despite the variability in reports, there is reason to believe these changes may also contribute to contact lens discomfort during pregnancy. If you are pregnant and are experiencing vision fluctuations, it is best to visit your eye care professional to determine if a change to your contact lenses is necessary and also to rule out other causes for the vision changes.

It has been reported that between 12 to 52% of soft-contact lens patients replace their contact lenses less frequently than recommended by their eye care professional. This can be dangerous, as studies show there is a trend toward a higher rate of contact lens-related complications in those patients who are noncompliant with the recommended replacement frequency. Patients who do not replace their lenses as recommended have also shown increased rates of signs and symptoms consistent with potential contact lens complications in those patients that self-reported a replacement frequency longer than that recommended by their eye care professionals. Patients who follow the recommended replacement schedule report better vision and are at a reduced risk of contact lens-related complications.

Let us know immediately that you are experiencing problems with your lenses. Please keep all defective lenses and all packaging. You will need to send them back to us if a warranty exchange is required. Manufacturers don't accept a warranty claim if the defective lenses are not provided. If you experience discomfort or blurred vision, there is a chance that the problem can be your eyes. We would recommend you contact your optometrist immediately.